Privacy Policy
Last Updated: January 28, 2025
At PurelyData AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
1. Information We Collect
Information You Provide Directly
We collect information that you voluntarily provide to us when you:
- Submit contact forms or request consultations
- Subscribe to our newsletter or blog updates
- Request demos of our Reviver AI platform
- Communicate with us via email or other channels
- Engage our consulting services
This information may include:
- Name and contact information (email address, phone number)
- Company name and job title
- Business requirements and use case details
- Any other information you choose to provide
Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and browsing activity:
- IP address and general location data
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website or source
- Device identifiers
We collect this information using cookies and similar tracking technologies. For more details, please see our Cookie Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
- Responding to your inquiries and providing customer support
- Delivering AI consulting services and technical implementations
- Providing access to Reviver AI platform (if applicable)
- Processing transactions and managing client relationships
Communications
- Sending you updates about our services, blog posts, and industry insights (with your consent)
- Providing technical updates and service notifications
- Responding to your questions and requests
Website Improvement
- Analyzing website usage to improve functionality and user experience
- Understanding which content resonates with our audience
- Optimizing our website performance
Legal and Security
- Complying with legal obligations
- Protecting against fraud and security threats
- Enforcing our terms of service
3. AI and Machine Learning Data Usage
Critical Commitment: Your Data is Yours
Client data used in our AI consulting services is never used to train AI models, shared with AI providers for training purposes, or used to improve third-party AI systems.
Data Isolation
When we build AI systems for clients:
- Client data remains the exclusive property of the client
- We implement strict data isolation between client environments
- No client data is shared across projects or used to benefit other clients
- We use client data only to deliver the contracted services
AI Native Advantage
Our AI Native approach means:
- Client data is not automatically shared with any specific AI provider (OpenAI, Anthropic, Google, etc.)
- Clients choose which AI providers (if any) process their data, based on their compliance requirements
- On-premises deployment options keep all data within client infrastructure
- We can configure AI systems to never send data outside your organization
Aggregate Analytics Only
We may collect aggregate, non-identifiable performance metrics from AI systems (e.g., "average response time," "error rates") solely for the purpose of system optimization and reporting to the client. This data:
- Contains no personally identifiable information
- Cannot be traced back to individual users or specific data
- Is used only to improve system performance for that specific client
4. Data Sharing and Third Parties
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our website and delivering services:
- Email services: For sending newsletters and communications
- Analytics providers: Google Analytics for website performance
- Hosting providers: Vercel, AWS, or Azure for website and application hosting
- Payment processors: For processing consulting service payments (if applicable)
These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., subpoenas, court orders).
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and your choices regarding your data.
5. Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption: All data transmitted to and from our website is encrypted using TLS/SSL protocols
- Access controls: Strict employee access policies limit who can view your data
- SOC2-ready infrastructure: We follow SOC2 Type II security frameworks
- Regular security audits: Ongoing assessments of our security posture
- Incident response procedures: Documented processes for addressing potential data breaches
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Privacy Rights
GDPR Rights (European Users)
If you are located in the European Economic Area (EEA), you have the following rights:
- Right to access: Request copies of your personal data
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your data ("right to be forgotten")
- Right to data portability: Receive your data in a structured, machine-readable format
- Right to restriction: Request limitation of data processing
- Right to object: Object to processing of your data for specific purposes
- Right to withdraw consent: Withdraw consent for data processing at any time
CCPA Rights (California Users)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to know: Request disclosure of what personal information we collect, use, and disclose
- Right to delete: Request deletion of your personal information
- Right to opt-out of sale: We do not sell personal information, so this right does not apply
- Right to non-discrimination: We will not discriminate against you for exercising your privacy rights
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
- Email: hello@purelydata.ai
- Subject line: "Privacy Rights Request"
We will respond to your request within 30 days (or as required by applicable law).
8. International Data Transfers
PurelyData AI is based in the United States. If you access our website or services from outside the U.S., your information may be transferred to, stored, and processed in the United States.
For transfers from the EEA, we rely on:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions where applicable
- Your explicit consent when required
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately, and we will delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the updated policy on this page with a new "Last Updated" date
- Sending an email notification to registered users (if applicable)
- Displaying a prominent notice on our website for a reasonable period of time
Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: